Policy & Procedure
The following is to ensure your visit on Lily's Herbs & More is a pleasant one and that here your expectations are met. Please read thoroughly and email us for any questions or clarification you may have.
Privacy Policy
www.lilysherbs.com respects your privacy and pledges to earn and keep your trust. All personal information you share with us is kept confidential and protected with the utmost care and will not be used in ways to which you have not consented. Additionally, we will not sell any of your information to a third party. Periodically we track the internet address of the domains from which people visit us and analyze this data for trends and statistics, but the individual user remains anonymous.
Terms & Conditions
Certain links are provided that may lead to websites maintained by third parties over which we have no control for the information they provide.
We take no responsibility for the accuracy, content, or any aspect of the material on third-party sites and disclaim any liability for such material or for any consequence that grows out of your decision to use the links provided or to make use of such material.
We also disclaim all liability and make no representations or warranties for any products or services sold or provided to you by any third party. Your purchase of products or services through other sites is subject to agreements and/or the terms and conditions in effect between you and the providers of products and services at those third-party sites.
You agree that you shall not bring a suit or claim against www.lilysherbs.com or any of our affiliates arising from or based on your purchase or use of products or services through those third-party sites. Links do not imply that www.lilysherbs.com or any of our affiliates or sponsors endorses, is affiliated or associated with, or is legally authorized to use any trademark, trade name, logo, or copyright symbol displayed in or accessible through the links or that any linked site is authorized to use any trademark, trade name, logo, or copyright symbol of www.lilysherbs.com or any of its affiliates.
Product Liability Disclaimer & Waiver
Rogue & Brothers, LLC dba Lily's Herbs & More is a Florida limited liability company (the “Company”) that offers health and natural products consisting of herbal tea blends (various herbal blends), proprietary capsulated herbal blends (various proprietary capsulated herbal blends), capsulated & loose single herbs and spices (various single capsulated herbs & spices) , vegan & organic soaps, natural bath bombs, natural skin lotions and sugar scrubs; and bee wax candles (hereafter the “Products”).
Terms of Product Use
The Products are offered to you with the condition that you accept without modification the terms and conditions of this Disclaimer. The Products are not offered without acceptance of the Disclaimer.
General FDA Disclaimer
None of the statements regarding the Products have been evaluated by the United States Food & Drug Administration (FDA) and are not approved to diagnose, treat, cure, or prevent disease.
Educational Information and Advice; Not Healthcare or Medical Advice
The Products and our Website are not intended to provide diagnosis, treatment or medical advice. Information and other content provided through our Products and on www.lilysherbs.com website, including information that may be provided on the website directly or through third-party websites, are provided for informational purposes only.
*Please consult with a physician or other healthcare professional regarding any medical or health-related diagnosis or treatment options. Information provided through our Products and our Website, including information relating to medical and health conditions, treatments and products, may be provided in summary form. Such information should not be considered as a substitute for advice from a healthcare professional.
The Company does not recommend self-management of health issues. Information from our Products and/or Website is not comprehensive and does not cover all diseases, ailments, physical conditions or their treatment. Accordingly, should you have any health-related questions, you should contact your healthcare professional promptly. NEVER disregard or delay medical advice based on information you may have read on this Site.
Guarantees
No guarantees are given or implied as to the efficacy, efficiency or performance of our products.
Disclaimer of Liability
THE COMPANY IS TO BE HELD FREE FROM AND DOES NOT ACCEPT ANY RESPONSIBILITY TO ANY PERSON OR ENTITY FOR ANY LIABILITY, LOSS, OR DAMAGE CAUSED OR ALLEGED TO BE CAUSED DIRECTLY OR INDIRECTLY AS A RESULT OF THE USE, APPLICATION OR INTERPRETATION OF THE MATERIAL ON THIS WEBSITE AND/OR PRODUCTS ON THE SITE AVAILABLE FOR PURCHASE.
Limitation of Liability
IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, OR SPECIAL CONSEQUENTIAL DAMAGES TO PROPERTY OR LIFE WHATSOEVER ARISING OUT OF OR CONNECTED WITH THE USE OR MISUSE OF ITS PRODUCTS.
No Warranty
The Products are not warranted against any manufacturing defect from date of purchase.
Governing Law
This disclaimer statement is governed by the laws of the United States. You hereby consent to the exclusive jurisdiction and venue of the courts of the State of Florida in all disputes arising out of or relating to the use of this product. Use of this product is unauthorized in any jurisdiction that does not lawfully recognize all the provisions of these terms and conditions, including without limitation this paragraph.
Modification of Terms and Conditions
The Company reserves the right, at any time and without notice, to change the terms and conditions under which the Products are offered.
Shipping & Returns
Shipping
​
Enjoy free shipping on orders over a certain size, as offered on the website. All free shipping offers apply to your purchase automatically. No coupon is required. Orders received before 10am Eastern Time are shipped the next business day. We ship anywhere in the United States.
​
Returns
​
~All Sales Are Final~
​
We do not offer refunds, and only offer exchanges on damaged products if you provide proof of damage. All exchanges will be of products that are equal in value to your original purchase. Upon proof of damage from you, we will process an exchange within 5 to 10 business days and notify you via email of your exchange.